Your Role:

• Answer and respond to a high volume of patient calls servicing 25 office locations
• Greet patients when they call
• Schedule appointments and follow up visits for new and existing patients
• Utilize electronic records system to create and update patient information
• Collect basic patient and insurance information
• Monitor where and when physicians are scheduled, what procedures they perform, and what insurances are accepted
• Assist patients with locating an office nearest them that can meet their needs
• Assist patients with relevant office location directions as needed
• Call patients and assist with rescheduling needs as they arise
• Take messages for office locations as needed and relay them to the appropriate location or physician
• Routine cleaning of the office space, kitchen, etc.
• Abide by HIPAA, and other relevant medical office regulations