Your Role:

• Greet patients as they arrive
• Verify patient insurance eligibility prior to the appointment date
• Gather any necessary authorizations and referrals for patients
• Utilize electronic records system to update information
• Collect and create new or updated patient information
• Collect payment from patients at time of service
• Schedule appointments and follow up visits for new and existing patients
• Enter ICD10 procedure and diagnosis codes into electronic medical system
• Answer the office phone and respond as needed
• Return patient calls and perform call backs to ensure patient satisfaction
• Balance money entered and collected daily
• Track petty cash as needed
• Respond to requests from patients and office staff as needed
• Perform administrative duties such as shredding, copying, printing, and faxing
• Perform housekeeping duties such as cleaning the waiting room and bathroom
• Attend annual OSHA meetings and abide by OSHA, HIPAA, and other relevant medical office regulations